{"id":642,"date":"2025-11-04T05:11:15","date_gmt":"2025-11-04T05:11:15","guid":{"rendered":"https:\/\/www.360studyservices.it\/?page_id=642"},"modified":"2025-11-04T05:11:15","modified_gmt":"2025-11-04T05:11:15","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.360studyservices.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#96B8CF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Terms and Conditions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#96B8CF&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<strong>Last updated:<\/strong> October 2025<br \/>\nWelcome to 360 Study Services. This document governs the methods of purchase and use of the services offered on the site, particularly the Study Choice guidance service. By making a purchase, the user fully accepts the following conditions.<\/p>\n<h2>1. Service offered<\/h2>\n<p>360 Study Services offers online study guidance services. The Study Choice service is available in two versions:<br \/>\nBasic: completion of a questionnaire and receipt of a personalized report.<br \/>\nPremium: questionnaire, report and individual consultation with an expert consultant of the You for You method.<\/p>\n<h2>2. Purchase and payment methods<\/h2>\n<p>Purchase takes place directly on the site through a guided procedure and secure electronic payment (PayPal or credit card). Payment is immediate and constitutes order confirmation. All prices are indicated in euros and include VAT, where applicable.<\/p>\n<h2>3. Service delivery<\/h2>\n<p>For the Basic service, the personalized report is sent within 5 working days from completion of the questionnaire.<br \/>\nFor the Premium service, after purchase the user will receive an email to book the consultation date. 360 Study Services reserves the right to postpone delivery in case of force majeure, promptly communicating this to the user.<\/p>\n<h2>4. Right of withdrawal<\/h2>\n<p>Being a personalized digital service, once the questionnaire is delivered or the appointment for the consultation is scheduled, there is no right of withdrawal pursuant to art. 59 of the Consumer Code (Legislative Decree 206\/2005). Any refund requests for specific reasons will be evaluated case by case.<\/p>\n<h2>5. Liability<\/h2>\n<p>360 Study Services is committed to providing accurate information and qualified support, but does not guarantee admission to specific university courses or academic outcomes. The user is responsible for the information provided and decisions made based on the service results.<\/p>\n<h2>6. Personal data protection<\/h2>\n<p>Data collected during purchase and use of the service is processed in accordance with EU Regulation 679\/2016 (GDPR) and used exclusively for purposes related to service delivery. For further details, consult the Privacy Policy available on the site.<\/p>\n<h2>7. Contacts<\/h2>\n<p>For any questions or assistance requests: \ud83d\udce9 info@360studyservices.com[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and ConditionsLast updated: October 2025 Welcome to 360 Study Services. This document governs the methods of purchase and use of the services offered on the site, particularly the Study Choice guidance service. By making a purchase, the user fully accepts the following conditions. 1. Service offered 360 Study Services offers online study guidance services. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\r\n<p><b>This is a sample page.<\/b><\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Overview<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Additional non-returnable items:<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:list -->\r\n<ul>\r\n<li>Gift cards<\/li>\r\n<li>Downloadable software products<\/li>\r\n<li>Some health and personal care items<\/li>\r\n<\/ul>\r\n<!-- \/wp:list --><!-- wp:paragraph -->\r\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Please do not send your purchase back to the manufacturer.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>There are certain situations where only partial refunds are granted:<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:list -->\r\n<ul>\r\n<li>Book with obvious signs of use<\/li>\r\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\r\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\r\n<li>Any item that is returned more than 30 days after delivery<\/li>\r\n<\/ul>\r\n<!-- \/wp:list --><!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} -->\r\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} -->\r\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Gifts<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:paragraph -->\r\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\r\n<!-- \/wp:paragraph --><!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\r\n<!-- \/wp:heading --><!-- wp:paragraph -->\r\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\r\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-642","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions - 360 Study Services<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions - 360 Study Services\" \/>\n<meta property=\"og:description\" content=\"Terms and ConditionsLast updated: October 2025 Welcome to 360 Study Services. 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